Subject: Customer/Citizen Notification Letter
Dear City of Freeport Resident:
Starting in February 2025 the City of Freeport will have each water meter in the City replaced. The new meters are equipped with advanced metering infrastructure (AMI), which allows the City to automatically and electronically read meters. These readings will be uploaded to a customer portal which will provide daily information to each customer to view from a secured website once the project is complete. The City is working with Ameresco to replace each meter. Ameresco's teams will be properly identified in truck and uniforms with safety vest/shirts containing the logos provided below:
Residential meter replacements typically take less than 30 minutes at each location , during which the water to your home or facility will be shut off. The Ameresco team will not have to come inside your home. All commercial accounts will be scheduled individually with associated owners. For more information on this project, please visit www.freeporttx.gov , email [email protected] or call 979-233-4241. Sincerely, Lance Petty City Manager City of Freeport
